Are your employees building your business . . . Or driving customers away?

We can tell you

Welcome to Texas Shoppers Network online. Texas Shoppers Network serves Texas and the nation, going beyond traditional mystery shopping to give you the information you need to provide the service your customers expect.

Our trained evaluators use our U.S. Patented process to provide insights on your business from the customer's perspective. Because customer service starts before your customer reaches the front door, our services include evaluations of telephone customer service. Visit our Answers area to learn about great customer service and how it affects your bottom line.

All evaluations are customized to verify that your standards are being met in service, cleanliness, timeliness and other areas. But we don't stop there. Our evaluators report what they observe-good and bad-beyond the questions asked in the evaluation. We'll even identify “Superstars” - those employees who go beyond the call of duty in providing courtesy and service to employees.

If you do business with the public, TSN can help you learn what you're doing well as well as identifying opportunities for improvement. Our client list includes department stores, restaurants, grocery stores, hair salons, personnel agencies and more. What they all have in common is the desire to excel. If you share that desire, contact us for a confidential consultation and to learn how you can receive a complimentary evaluation.